Privacy Policy

The website cledusoleil.fr is owned by Clé du Soleil, which is responsible for the processing of your personal data.

We have adopted this privacy policy, which governs how we process the information collected by cledusoleil.fr, and which also explains why we need to collect certain personal data about you. Therefore, you must read this privacy policy before using cledusoleil.fr.

We take care of your personal data and are committed to ensuring its confidentiality and security.

Personal information we collect:

When you visit cledusoleil.fr, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”
Furthermore, we may collect the personal data you voluntarily provide to us (including but not limited to your name, surname, address, payment information, etc.) during registration in order to fulfill a contract.

Why do we process your data?

Our top priority is the security of customer data, and as such, we process user data only to the extent strictly necessary to maintain the website. The automatically collected information is used solely to identify potential cases of abuse and to compile statistical information regarding the usage of the website. These statistics are not aggregated in a way that would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information by which you could be identified as a specific, identifiable individual. However, if you wish to use certain features of the site, or receive our newsletter, or provide other information by filling out a form, you may need to provide us with personal data such as your email address, first name, last name, city of residence, organization, and phone number. You may choose not to provide us with your personal data, but then you may not be able to take advantage of certain features of the website. For example, you will not be able to receive our newsletter or contact us directly through the site. Users who are unsure about what information is mandatory are welcome to contact us at contact@cledusoleil.com.

Your rights:

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision making and profiling.

If you wish to exercise any of these rights, please contact us using the information below.

Furthermore, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests as listed above. Also, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites:

Our site may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our site and to read the privacy statements of every website that may collect personal information.

Information security:

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this policy or if you have any questions regarding individual rights and your personal information, you may email us at contact@cledusoleil.com.